Intacct Customer Spotlight: Superior Global Solutions

Today we take a look at one of the many companies that have outgrown QuickBooks® and graduated to Intacct’s cloud financial management and accounting software. Most small businesses start off using popular entry-level system like Intuit’s QuickBooks and then, as they grow, reach a point where they need a more robust and advanced financial management system.

Superior Global Solutions, a growing health information services company based in Plano, TX, is a perfect example. Superior Global recognized that as it grew, it developed more sophisticated financial management needs that QuickBooks was not set up to handle. In particular, they felt limited by the account structure, reporting, and data export capabilities of QuickBooks.

This led Superior Global to look for a new system. They knew they wanted a cloud-based system. They also wanted something that allowed for automation and the elimination of manual processes, plus a system that would reduce their reliance on spreadsheets.  Our cloud model, robust financial functionality, and clean and easy to use interface were all driving factors in Superior Global's decision to move to Intacct.

Todd Vick, President and CFO at Superior Global Solutions, noted:“We knew that a cloud system would provide improved access for our increasingly distributed workforce, and a system like Intacct would allow us to automate and enhance various manual processes to improve the productivity of our finance department.”

Superior Global went live on Intacct back in June of 2011, and the company has already realized several benefits including improved business visibility, reduced costs, and increased productivity. Here are some of the examples:

Enhanced Reporting… Intacct allows companies to track and report data using up to 13 dimensions and compare an unlimited number of actual, budget, and forecast scenarios – giving users incredible business insight. Vick commented: "The ability to track information along multiple dimensions in Intacct was very important.  With Intacct, we can easily capture, organize, and analyze both financial and operational data to manage the business more accurately and in much greater detail than ever before – which helps us make faster and better business decisions."

Improved Efficiency… Prior to Intacct, the finance team at Superior Global had to manually enter revenue information into QuickBooks. With Intacct, the order to cash process is automated, saving two to four days of work each month in manual data entry and increasing the confidence in the accuracy of invoicing details. Intacct has also enabled Superior Global to slice a full week off its financial close process. "One of the nice features we weren't even aware of going into our deployment was the ability to automate the calculation and entry of deferred revenue in Intacct,” added Vick. “This has gone from taking hours each month using a confusing spreadsheet, to a single entry with a solid audit trail for each item. This saves us time and money and enables us to better forecast this part of our business."

Going forward, Superior Global is looking to further integrate Intacct into their business processes. The company implemented Salesforce CRM just prior to adopting Intacct and they are now beginning to leverage our tight integration with Salesforce. They also plan to use our extensive multi-entity and multi-currency capabilities to process and consolidate transactions from their international operations.

The bottom line for Superior Global, according to Vick, "We've gained a powerful financial system that will scale with us as we continue to grow. From better financial visibility to improved processes, switching to Intacct has really paid off for us. Intacct will pay for itself within the first year we've been using it."

If you want to learn more about how Intacct helps companies that find themselves growing beyond the capabilities of QuickBooks, be sure to visit http://us.intacct.com/our-products/why-were-different/top-choice-quickbooks-graduates. I would also recommend attending one of our upcoming webinars to see Intacct in action: http://us.intacct.com/about-us/events.