2011 - What a great year for the Intacct family

This is the time of year to reflect on the past year and look forward into what's coming in 2012.

2011 was an amazing year of growth, innovation and momentum for the Intacct community.

The highlights from a business perspective:

• More than 1,000 new customers signed up with Intacct and our partners
• We also signed more than 100 new business partners
• Our total customer count surpassed 5,000, with more than 30,000 individual business entities on the system
• We had nearly perfect customer retention and very high customer satisfaction
• We also had nearly perfect system up-time across all of 2011
• We saw that nice matters: A web sentiment survey showed that people like Intacct a lot more than our top competitor NetSuite. Which really does matter in the ERP world. 
• Our user and partner conference in Las Vegas was a huge hit - with just about double the attendance of the prior year.
• We grew out of our old headquarters and moved up to a great new, much larger location. 

We also made a ton of progress on the product and partner front:

• We delivered more than 225 new features across the year, highlighted by the release of Intacct Fall 2011.  
• A large number of the features we delivered were crowdsourced - based on ideas submitted by and voted on by our customers and partners - pretty cool for an ERP system
• Our most recent addition to our multi-everything financial platform - adding native multi-dimensional support to our existing multi-ledger, multi-book, multi-currency, multi-language, and multi-scenario capabilities, enjoyed the fasted and broadest adoption of any new feature set in our history.
• There are now more than 80 third party applications available that extend the value of Intacct, including more than 30 that were built by our partners with Intacct's amazing new web-based development tools.
• We made huge improvements to our project accounting applications and signed an exciting new partnership with Clarizen to resell their fantastic project management applications.
• We are feeling great about the enhancements that Intacct and our partners have made to the system to support not for profit organizations - from fund accounting to allocations management.
• We greatly enhanced our already world class capabilities around revenue management and revenue recognition.
• We inked a major partnership with Paychex to deliver Payroll and HR to our customers.
• Our clients and partners love our new "consumerized" user interface and are using Intacct on mobile devices like the iPad in numbers.
• We made significant investments making our products even more productive for CPA firms, and our partnership with the AICPA and CPA2Biz continues to go extremely well.

So what's in store for 2012? 
From a business perspective, 2012 will be about even more accelerated growth for Intacct and our partners on the back of unstoppable cloud computing momentum. As we grow the business, we are significantly growing the company and putting continued and heavy investment into customer satisfaction and innovation.

You can look forward to new partnerships that introduce Intacct to new markets, and that extend the value of the Intacct system. I'm expecting an explosion of cool new applications that our partners will build using our cloud-based development tools.  I couldn't be more excited about the amazing channel partners we have teamed with - they are going to deliver massive value to the Intacct community.

From a product perspective, it's all about productivity and innovation - Making Intacct even easier to use and more productive for our customers and partners. Listening to what our clients and partners are asking for and encouraging them to vote on our product roadmap.  Delivering innovation based on the cloud delivery model.

2011 was awesome but 2012 looks to be even better.  Happy new year everyone from your friends at Intacct.

Best wishes to all,

- Dan